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Velocity Consulting Blog
ServiceNow vs. Zendesk: The Right ITSM for Scaling Enterprises
16 October, 2024When you're managing IT services for a large enterprise, it's like trying to keep a ship steady while navigating through...
ServiceNow vs. Halo ITSM: The Big Business ITSM Battle
9 October, 2024Choosing an IT Service Management (ITSM) platform for a large enterprise can feel a bit like choosing between a minivan ...
ServiceNow vs. Jira Service Management: 5 Differences for Enterprises
2 October, 2024For large organisations managing complex IT environments, selecting the right IT Service Management (ITSM) platform can ...
Critical ServiceNow Vulnerabilities: Protect Your Business with Velocity Consulting
31 July, 2024Overview In recent developments, significant vulnerabilities have been identified in ServiceNow, posing severe business ...
How Our ServiceNow Consultancy Practice Adds Value to MSPs and Their Clients: Insights from My Personal Experience
8 July, 2024Having worked in the MSP (Managed Service Provider) sector for several years, I've seen firsthand the challenges and opp...
Why I Believe ServiceNow ITSM Outshines Other Platforms
2 July, 2024As someone deeply entrenched in the world of IT Service Management (ITSM), I’ve had the opportunity to work with various...
What are the Biggest ServiceNow Customer Hurdles?
18 June, 2024As organisations increasingly adopt ServiceNow to streamline their IT services and operations, several common complaints...
What is Gen AI, and can it provide benefits for my organisation?
15 March, 2024Introduction Gen AI (“Generative Artificial Intelligence”) is a brand new feature for ServiceNow and is getting much att...
How to Select the Right ServiceNow Partner for Optimal Performance and Trustworthy Advice
14 December, 2023Introduction Choosing the right ServiceNow partner is crucial for enhancing the performance of your ServiceNow platform ...
Should I Upgrade My ServiceNow Instance Once or Twice a Year?
7 December, 2023Introduction As organizations strive to improve ServiceNow performance and maximize their platform investment, a common ...