Why are we different

It's Time for Change

We think it is time for a new kind of ServiceNow partner, one thinks differently and has wider transformational skills. A partner you can trust that is experienced in managing services to guide and support you to deliver real business value at each stage of your journey, no matter your maturity. We don’t just care about implementing your ServiceNow. We care about delivering working services and solutions that drive your business forward. This is why, after seeing the results we achieve, ServiceNow themselves asked us to become one of their newest partners.

We are not your typical ServiceNow partner. Our DNA is in Service Delivery & Transformation and we have combined these skills with weapons-grade ServiceNow development experience to create Velocity SmartTransform™. Seeing how fast our unique approach delivered results with ServiceNow customers, ServiceNow asked us to become one of their only new partners in 2018.

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We created Velocity TransformNow™ because we believe you deserve more

Our fundamental belief: you deserve more from your ServiceNow implementation; 

You need Service Transformation, not just a tool.

This is why we combined our cross-industry skills in Service Strategy, Service Design, Process Design, Vendor Management, Communications, Business Change, Test Management, and interim resourcing to create Velocity TransformNow™, the first holistic ServiceNow transformation methodology that delivers your business goals. 

We commit to go way beyond just configuring Servicenow; from strategy, target operating model to adoption and communications, we are there with you every step of the journey to make your ServiceNow vision a success.



We design your ServiceNow to deliver your IT strategy. From building Target Operating Models to designing strategic sourcing models, we make ServiceNow deliver for you.




Outcome Driven

We believe you don't need another tool, you need the business outcomes it delivers. Which is why each of our ServiceNow projects is designed to not stop at delivering Servicenow, we go further to deliver your business outcomes.



Agile delivery has always been our key to ServiceNow design and implementation. You shouldn't have to accept waterfall "tell us your requirements" waterfall plans…




Delivered by Experts

We believe success comes from experience, which is why all our consultants have managed or implemented large-scale Service organisations for enterprise clients, so they can truly advise you on what is right for your business.


Right Shored + Right Priced

We team our consultants with our offshore development team who are seasoned multi-platform “old school developers", not just graduates with a Servicenow qualification and no experience of service transformation.


"No Hidden Extras" Flexible Support

From helping you to build your own internal support capability, designing staff augmentation models to providing you with unbeatable flexible support, we are here to support you in every step of your ServiceNow journey.


Meet the Team

Anthony Lamoureux

Anthony Lamoureux

Chief Executive Officer

A veteran IT director with over 25 years experience, Anthony has had a career as  Programme Director and Head of IT. After honing his skills within blue chip IT firms, Anthony went client side, delivering transformation  for brands in including Gatwick Airport, Reckitt Benckiser, Centrica and Co-op Bank. 



Stuart McDonald

Stuart McDonald

Chief Operating Officer

Stuart is MBA qualified, learnt the ropes working for traditional consultancies and has over 15 years experience working with global brands including Gatwick Airport, Trinity Mirror and the International Olympic Committee to streamline ways of working to deliver financial and service improvements. 


Lyubo Chavdarov

Lyubo Chavdarov

Cheif Technology Officer

Lyubo brings over 10 years expertise in leading dynamic technical teams that deliver innovative digital solutions within the IOT space. He is currently leading and growing our Bulgarian “Velocity Labs” product development team.


Glen McCarty

Glen McCarty

Head of Consulting

Glen is a highly experienced IT transformation expert with over 20 years working with global brands including the BBC, FCA, Veolia Environmental, Novartis Pharmaceuticals, Marken, AutoTrader and Arm.  After a career as Transition Director for a blue-chip IT firm, he moved to client-side consultancy and has been a key member of the Velocity family since 2013 working on driving exceptional IT Service Management experiences for our clients.




let's talk about your project

Don't Miss Out!

In our first call we will talk about your project needs and goals and will share with you how we can rapidly increase the performance and value of your investment in ServiceNow. Just complete the form and we will be in touch!