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Velocity Consulting Blog
ServiceNow Surveys: Stop Paying for What You Can Do In-House
23 December, 2024Collecting feedback is critical for improving employee experiences, resolving customer issues, and refining business pro...
The Hidden Power of ServiceNow Knowledge Management
12 December, 2024Every organisation relies on knowledge—whether it’s internal documentation for employees or resources for customer suppo...
Why Pay Extra? Simplify IT Asset Management with ServiceNow
12 December, 2024Managing IT assets is a vital part of ensuring your business operates efficiently. Whether it’s tracking hardware, manag...
Making the Most of the Christmas Change Freeze
29 November, 2024The holidays are here, and for many organisations, that means one thing: the Christmas Change Freeze. This annual pause ...
3 Most Common ServiceNow Challenges and Their Impact on Your Business
22 November, 2024ServiceNow is a powerful platform for managing workflows, data, and business processes, but like any tool, it’s not immu...
3 Tips to Improve Your Experience with ServiceNow
22 November, 2024ServiceNow is a game-changing platform for managing workflows and driving efficiency, but like any tool, its value depen...
ServiceNow vs. Freshservice: 5 Key Differences for Enterprise ITSM
30 October, 2024Choosing the right ITSM platform is like picking the right tool for the job—whether you’re building a skyscraper or just...
ServiceNow vs. BMC Remedy: 5 Key Differences for Enterprise ITSM
23 October, 2024When it comes to managing IT services for large enterprises, picking the right ITSM platform can feel like choosing betw...
ServiceNow vs. Zendesk: The Right ITSM for Scaling Enterprises
16 October, 2024When you're managing IT services for a large enterprise, it's like trying to keep a ship steady while navigating through...
ServiceNow vs. Halo ITSM: The Big Business ITSM Battle
9 October, 2024Choosing an IT Service Management (ITSM) platform for a large enterprise can feel a bit like choosing between a minivan ...