While ServiceNow is widely known for its IT Service Management (ITSM) capabilities, its power extends far beyond IT. Organisations are now leveraging ServiceNow to manage facilities operations, automate maintenance requests, and enhance workplace efficiency.

How ServiceNow Transforms Facilities Management

  1. Automating Maintenance Requests
    ServiceNow enables employees to log facilities requests via a centralised portal, reducing manual tracking and response times.

  2. Asset and Space Management
    Businesses can use ServiceNow to track assets such as office equipment, furniture, and utilities, ensuring better visibility and lifecycle management.

  3. Workplace Safety and Compliance
    ServiceNow helps organisations monitor compliance with health and safety regulations, ensuring that workspaces meet industry standards.

  4. Vendor and Contractor Management
    Facilities teams can manage third-party vendors and contractors efficiently within ServiceNow, tracking work orders, approvals, and payments.

  5. Smart Building Integrations
    Organisations can integrate IoT sensors with ServiceNow to monitor energy usage, lighting, and environmental conditions, optimising efficiency.

How Velocity Consulting Can Help

Velocity Consulting specialises in extending ServiceNow beyond ITSM, enabling organisations to streamline facilities management. Our ServiceNow Facilities Management Services help businesses automate maintenance, improve asset tracking, and enhance workplace efficiency. Contact us today to modernise your facilities operations.

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