Posts by Marta Cano
How Our ServiceNow Consultancy Practice Adds Value to MSPs and Their Clients
26 August, 2025Managed Service Providers (MSPs) play a crucial role in helping businesses maintain IT operations, improve service deliv...
ServiceNow Consultancy and Predictive Intelligence
19 August, 2025ServiceNow’s predictive intelligence (PI) is revolutionising how businesses automate workflows, resolve issues, and impr...
ServiceNow Beyond ITSM and Into HR
12 August, 2025HR departments often struggle with manual processes, disjointed employee experiences, and inefficiencies in managing req...
ServiceNow Beyond ITSM and Into Facilities
5 August, 2025While ServiceNow is widely known for its IT Service Management (ITSM) capabilities, its power extends far beyond IT. Org...
Why Do ServiceNow Implementations Sometimes Fail to Deliver an Amazing User Experience?
29 July, 2025ServiceNow is a powerful platform designed to improve IT service management and business workflows, but not all implemen...
Should I Upgrade My ServiceNow Instance Once or Twice a Year?
22 July, 2025ServiceNow releases two major upgrades annually, introducing new features, enhancements, and security improvements. Many...
Understanding Business Demand with ServiceNow SPM
15 July, 2025Strategic Portfolio Management (SPM) in ServiceNow helps organisations align their investments, projects, and resources ...
How to Select the Right ServiceNow Partner for Optimal Performance and Trustworthy Advice
8 July, 2025Choosing the right ServiceNow partner is a crucial decision that can significantly impact the success of your implementa...
How to Improve Project Portfolio Performance with ServiceNow PPM
1 July, 2025Managing multiple projects across an organisation can be complex and overwhelming. ServiceNow Project Portfolio Manageme...
Maximising Your Investment with ServiceNow Consultancy
24 June, 2025Investing in ServiceNow is a significant step toward digital transformation, but without the right expertise, businesses...