Posts by Marta Cano
Why Do ServiceNow Implementations Sometimes Fail to Deliver an Amazing User Experience?
29 July, 2025ServiceNow is a powerful platform designed to improve IT service management and business workflows, but not all implemen...
Should I Upgrade My ServiceNow Instance Once or Twice a Year?
22 July, 2025ServiceNow releases two major upgrades annually, introducing new features, enhancements, and security improvements. Many...
Understanding Business Demand with ServiceNow SPM
15 July, 2025Strategic Portfolio Management (SPM) in ServiceNow helps organisations align their investments, projects, and resources ...
How to Select the Right ServiceNow Partner for Optimal Performance and Trustworthy Advice
8 July, 2025Choosing the right ServiceNow partner is a crucial decision that can significantly impact the success of your implementa...
How to Improve Project Portfolio Performance with ServiceNow PPM
1 July, 2025Managing multiple projects across an organisation can be complex and overwhelming. ServiceNow Project Portfolio Manageme...
Maximising Your Investment with ServiceNow Consultancy
24 June, 2025Investing in ServiceNow is a significant step toward digital transformation, but without the right expertise, businesses...
How to Improve ServiceNow Investment Performance
17 June, 2025ServiceNow is a powerful platform that enables businesses to streamline processes, automate workflows, and enhance IT se...
What Are ServiceNow Consulting Services?
10 June, 2025ServiceNow is a powerful platform that helps organisations streamline IT service management, automate workflows, and imp...
How to Align ITSM and Digital Transformation for Long-Term Business Success
3 June, 2025Digital transformation isn’t just a one-time project—it requires ongoing optimization and alignment with IT Service Mana...
Legacy Systems vs. Modern ITSM: Why Digital Transformation Starts with Service Management
27 May, 2025One of the biggest obstacles to digital transformation is outdated legacy systems that slow down IT operations and preve...