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Velocity Consulting Blog
Maximising Your Investment with ServiceNow Consultancy
24 June, 2025Investing in ServiceNow is a significant step toward digital transformation, but without the right expertise, businesses...
How to Improve ServiceNow Investment Performance
17 June, 2025ServiceNow is a powerful platform that enables businesses to streamline processes, automate workflows, and enhance IT se...
What Are ServiceNow Consulting Services?
10 June, 2025ServiceNow is a powerful platform that helps organisations streamline IT service management, automate workflows, and imp...
How to Align ITSM and Digital Transformation for Long-Term Business Success
3 June, 2025Digital transformation isn’t just a one-time project—it requires ongoing optimization and alignment with IT Service Mana...
Legacy Systems vs. Modern ITSM: Why Digital Transformation Starts with Service Management
27 May, 2025One of the biggest obstacles to digital transformation is outdated legacy systems that slow down IT operations and preve...
The Role of ITSM in Driving Successful Digital Transformation
20 May, 2025Digital transformation is about more than just new tools—it’s about delivering seamless, automated, and intelligent IT s...
Digital Transformation Isn't Just About Technology—It's About People and Processes
13 May, 2025When organizations embark on digital transformation, they often focus on implementing new technologies. However, true di...
ITSM Maturity and Automation: The Key to a More Resilient IT Service Desk
5 May, 2025IT teams are under constant pressure to deliver faster, more reliable support while managing increasing IT complexity. A...
Beyond Incident Management: Elevating Your ITSM Maturity for Greater Business Impact
29 April, 2025Many organizations view IT Service Management (ITSM) primarily through the lens of incident management—resolving IT issu...
The 5 Levels of ITSM Maturity: Where Does Your Organisation Stand?
22 April, 2025Achieving IT Service Management (ITSM) maturity is a journey that requires strategy, investment, and the right technolog...