In today's fast-paced business landscape, leveraging the right technology to streamline operations and enhance efficiency is crucial. ServiceNow, a robust platform known for its IT service management (ITSM) capabilities, has become a cornerstone for many organisations aiming to drive digital transformation. However, despite its powerful features, many companies struggle to harness the full potential of their ServiceNow licenses. This is where a ServiceNow consultancy like Velocity Consulting comes into play, offering invaluable assistance to improve ServiceNow performance and maximise your platform investment.

Unleashing the Full Power of ServiceNow

It's not uncommon for companies to invest in cutting-edge technology like ServiceNow but fall short of leveraging its capabilities to the fullest. Often, this is due to a lack of understanding of the platform's intricacies or the absence of a well-defined strategy for implementation. This is where Velocity Consulting's TransformNow methodology shines, going beyond mere configuration to guide organizations through every step of the journey.

1. Strategic Approach

Unlocking the true potential of ServiceNow starts with a well-defined strategy. Velocity Consulting's experts work closely with your team to align the platform with your business objectives. By understanding your unique needs, they tailor the implementation to drive specific outcomes, be it in IT service management, operations, HR service delivery, or more.

2. Target Operating Model

A successful ServiceNow implementation requires a clear target operating model. Velocity Consulting ensures that the platform's deployment aligns with your organisation's structure, processes, and workflows. This approach not only optimises efficiency but also ensures seamless integration with existing systems.

3. Adoption and Communications

One of the critical aspects of ServiceNow success is user adoption. Velocity Consulting assists in designing effective communication strategies and change management plans to ensure a smooth transition for your teams. By engaging stakeholders and providing comprehensive training, they ensure that the platform becomes an integral part of your daily operations.

The Role of a ServiceNow Consultancy

Hiring a ServiceNow consultancy is a strategic move that can make a significant difference in your platform's performance. Here's why:

1. Expert Troubleshooting

Encountering issues with ServiceNow? Whether it's a technical glitch or an operational bottleneck, Velocity Consulting's knowledgeable consultants are equipped to diagnose and resolve these challenges swiftly. This prevents downtime and ensures uninterrupted operations.

2. Optimization for Efficiency

Many organizations underutilize ServiceNow's features, missing out on opportunities to streamline processes. A ServiceNow consultancy identifies areas for optimization, recommending solutions that enhance efficiency, reduce manual tasks, and elevate overall productivity.

3. Maximized ROI

By partnering with Velocity Consulting, you're not just investing in a consultancy—you're investing in a proven track record of success. With 15 years of experience in delivering successful outcomes with ServiceNow, their insights and strategies are tailored to maximize your return on investment.

4. A-Team Support

When you engage Velocity Consulting, you're guaranteed the A-team every single time. Your dedicated account manager, boasting a minimum of 10 years of experience, ensures that you receive the highest level of expertise and support throughout your ServiceNow journey.

5. Tailored to Your Business

Velocity Consulting takes the time to intimately understand your business. This personalized approach allows them to craft solutions that align with your unique challenges and goals, ensuring a ServiceNow implementation that truly resonates with your organization.


Improving ServiceNow performance and making the most of your platform investment is not just about technology—it's about strategy, expertise, and partnership. Velocity Consulting's TransformNow methodology, coupled with their seasoned consultants, paves the way for successful ServiceNow implementations. Don't let your licenses go underutilized; leverage the power of a ServiceNow consultancy to drive efficiency, optimize operations, and elevate your business to new heights. Contact Velocity Consulting today and witness the transformation firsthand.

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