Posts by Anthony Lamoureux
ServiceNow vs. Halo ITSM: The Big Business ITSM Battle
9 October, 2024Choosing an IT Service Management (ITSM) platform for a large enterprise can feel a bit like choosing between a minivan ...
Velocity Smart Collect is ServiceNow Built on Now Certified
22 December, 2020Velocity Smart Technology - Smart Collect™ is ServiceNow Built on Now Certified Smart Collect™ is the worlds first app t...
IT Outsourcing: Making the most of Britain’s tech boom
23 March, 2015Why businesses should be working with students to encourage the innovation of IT outsourcing across the UK. The recent T...
Service Automation - How likely is your job to be taken over by a computer?
12 March, 2015The threat of computers becoming alternative employees and fulfilling human job roles is one that has intensified over r...
Why outsourcing processes have become morally wrong
6 March, 2015The outsourcing industry needs to change. We are constantly battling against antiquated, costly, time consuming tender s...
Why IT outsourcing deals fail
19 February, 2015A well constructed IT outsourcing agreement can provide businesses with additional resource and expertise that shines a ...
Transforming End User Computing at London Gatwick Airport
10 February, 2015When you conjure a mental image of an IT helpdesk what springs to mind? The comic scenes witnessed in smash TV sitcoms l...
The changing landscape of IT Consultancy
3 February, 2015There is an increasing gulf developing within the world of IT Consultancy, with a new generation of agile creative consu...