We help our clients to envision, design and implement major programmes of transformation and change.
Fusing the best people-centric change techniques from outside of IT with solid, real-world IT service, programme and change management experience we consistently deliver innovative, user-centric transformation success for our customers.
Our clients use our skills to help recover and rapidly deliver complex transformation programmes including service organisation transformation, workplace transformation and global ServiceNow implementations.
Programme delivery excellence and our proven, repeatable user-centric transformation models are the key to our successful delivery of transformation programmes, in less time and for less money, with increased user adoption and benefits for our clients.
Combining our Velocity Insights model with our extensive programme delivery experience we are quickly able to determine the reasons for programme failure and rapidly introduce control and direction to bring programmes back to successful delivery.
With experience gained both client and supplier side, we are able to create focus and pace with combined teams to quickly introduce pace.
Using Velocity’s Programme Delivery framework we are able to provide a gated programme governance and programme assurance structure that enables consistent quality controls and delivery of our client’s portfolio of projects. These portfolios can be linked to our Strategic Planning model to manage the benefits and delivery of our clients strategic roadmap.
Using Programme Management methodologies to consistently deliver programmes, with increased pace and benefits, requires a deep understanding gained from years of delivering a wide range of business-focussed projects.
From Programme Management, to project delivery, Programme Office design and setup through to the development of project processes including Demand Management, Agile development, Project Tollgate and Governance, we understand what key elements to programme management truly deliver results without process overkill.
Using our “Programme-in-A-Box” methodology built from our depth of Programme delivery experience, combined with our skills in communicating Programme purpose and progress, we help our clients to consistently deliver Transformation success.
At Velocity, we believe that Results (R) are a product of both Quality of the solution (Q) and its Adoption (A) – or R=QxA as we like to call it.
Using the findings from our Insights and Net Promoter Score assessments we can clearly articulate the wider business objectives, the roadmap of changes planned and the benefits they will bring.
We then combine this with our engagement and communications planning approach that keeps end users informed of progress and what they can expect in simple, plain-English terms and a style and tone that matches both the organisation and its numerous audiences. These tailor-made campaigns ensure that any project, programme or transformation is perceived as a success.
We have a simple belief that people are at the heart of every Transformation we perform. We have looked outside of IT to the world of marketing and product development to develop a simple approach to planning transformations. Based on putting users first and planning around them, it’s a model that our clients love and that delivers consistent accelerated results.
Building upon the success of our delivery model, we have developed repeatable Transformation delivery models for the following scenarios.
Service Organisation Transformation
Our model allows us to quickly restructure internal IT project and service delivery teams into customer-focused highly efficient functions.
We combined our extensive experience in delivering global ServiceNow implementations with our Transformation approach to create a ServiceNow-driven organisational change model.
End-User Service Transformation
From BYOD to Flexible Working we have a proven delivery approach for designing and delivering end-user transformation to redefine our clients' relationship with their business users.
Leveraging our partnerships with leading Cloud providers and our extensive infrastructure service delivery experience, we have developed a Datacenter Transformation and Migration model that enables fast, risk-free transformation of our clients’ datacenter and server infrastructure.